Privacy Policy



Last updated December 21, 2012

At Mobio, we believe that our customers have a right to privacy. Our Privacy Policy is designed to explain to you how we collect, secure and use the information we collect on our website www.hellomobio.com.

From time to time we update our website with new technology without prior notice to our customers. The date of our last update is listed at the top of this page. If you are concerned about how your information is used, we recommend that you come back and review our Privacy Policy.

Security

Your personal and financial information and privacy are important to us, so we host our site on secured servers, using SSL (Secure Socket Layer) data encryption. We have industry accepted security measures in place on our site to protect against the loss, misuse or alteration of information that we have collected from you.

Data Tracking

To facilitate and customize your experience with the website, we may store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.

We may use other industry standard technologies like pixel tags and web beacons to track your use of our website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our website, as well as give us a way to measure our promotions and performance.

Personal Information

When you place an order with us, we receive and store information from you that may include the following:

  • name
  • email address
  • mailing address
  • billing address
  • telephone number
  • credit card information
  • IP address/domain name
  • any additional personal information entered by you

Mobio does not share or sell customers’ personal information with any third parties (except if we are required legally to do so).  All information that you submit to the site will remain secure. We collect and store information about the pages viewed by our website visitors. We use this data to identify visitor behavior which will help us to improve the overall site experience.

Our website may contain links to other sites.  We are not responsible for the Privacy Policy content on these other sites.  You may want to refer to the policies on those sites to see how they collect and use information.

Email Addresses

By providing us with your email address, you may receive periodic notices, updates or mailers from us with new product announcements, events and/or promotions.  If you do not want to receive these emails from us, please send us an email with the Subject: Unsubscribe, to support@hellomobio.com.

Use of our website by Children

Mobio is committed to protecting the privacy of minors on the Internet.  We do not knowingly collect personally identifiable information from children under the age of 13.  Our website does not employ any applications which determine the age of our customers or visitors. If a child has provided our website with personally identifiable information, we ask that a parent or guardian send us an email to: support@hellomobio.com and we will delete the information from our database.

Privacy Rights for California Residents

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Services and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email to: support@hellomobio.com. When contacting us, please indicate your name, address, email address, and reason for contacting us. This request may be made no more than once per calendar year.